At Mikal Wear, your satisfaction is our priority. If you are not completely happy with your purchase, we offer a simple return and refund process under the conditions outlined below.

1. Eligibility for Returns

  • Items must be returned within 7 days of delivery.

  • Products must be unused, unwashed, and in their original condition with all tags and packaging intact.

  • Items that show signs of wear or damage may not be eligible for return.

2. Non-Returnable Items

For hygiene and safety reasons, certain products such as undergarments, accessories, or items marked as final sale are not eligible for return.

3. Return Process

  • To initiate a return, contact our support team with your order details.

  • Once your return request is approved, our team will guide you through the return procedure.

  • Customers are responsible for ensuring the package is securely sealed for return.

4. Refunds

  • Since we only accept Cash on Delivery, refunds will be provided as a cash reimbursement at the time of return pickup or through another agreed-upon method.

  • Refunds will only be processed after the returned item has been inspected and approved.

  • In cases where the item does not meet the eligibility criteria, the return may be declined.

5. Exchanges

  • If you prefer an exchange, you may request a replacement of the same product or another item of equal value, subject to availability.

6. Damaged or Incorrect Items

  • If you receive a damaged or incorrect product, please contact us immediately.

  • We will arrange for a replacement or full refund at no additional cost to you.

7. Contact Us

For assistance with returns or refunds, please reach out to us at [email protected].